Vessel & Location
Builder, model/year if known, current marina/yard and upcoming travel schedule.
Tell us what you want to solve first.
Control4, network, fiber, AV, refit or an out-of-warranty problem: give HTEC the basics and the conversation can start with the right technical context.
Start here
Service call to full modernization.
✓
Out-of-warranty service
Diagnostics, parts sourcing and repair-versus-replace guidance.
Diagnostics, parts sourcing and repair-versus-replace guidance.
✓
Control4 automation
New systems, upgrades, programming and troubleshooting.
New systems, upgrades, programming and troubleshooting.
✓
Fiber & network audit
Cabling, switching, Wi-Fi, WAN and upgrade strategy.
Cabling, switching, Wi-Fi, WAN and upgrade strategy.
✓
Marine refit
Racks, AV, connectivity, automation and infrastructure modernization.
Racks, AV, connectivity, automation and infrastructure modernization.
Service positioning: 15+ years specializing in maritime technology, with independent out-of-warranty support and access to a broad parts/supplier network.
What helps us diagnose faster
Useful information for a service request.
You do not need every answer. Even a few details can help HTEC prepare the right next step.
System & Symptoms
What is not working, when it started and whether the issue is constant or intermittent.
Photos & Model Numbers
Rack photos, labels, controller/switch model numbers and screenshots can reduce diagnosis time.